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  • my Life Coronavirus Resources
    • Coronavirus Resources
      • Putting your well-being first
      • Health benefits
      • Well-being & life assistance
      • Financial benefits
      • Additional benefits
  • myHealth My Health
    • Medical/Prescription drug
      • Overview
      • Plan comparison
      • OAP
      • OAP HSA 1
      • OAP HSA 2
      • Prescription drug
      • Choosing a medical plan
      • Key terms to know
    • Supplemental health benefits
      • Overview
      • Critical illness insurance
      • Accidental injury insurance
      • Hospital care insurance
    • Savings and spending accounts
      • Overview
      • How the accounts work
      • Health Savings Account
      • Flexible Spending Accounts
      • How to submit FSA claims
    • Dental
      • Overview
      • Dental coverage at a glance
    • Vision
      • Overview
      • Vision coverage at a glance
    • Eligibility and enrollment
      • How to enroll
      • Eligibility
      • Life status change
      • Changing who you cover
  • my Wealth My Money
    • 401(k) Employee Savings Plan
      • Overview
      • Pre-tax contributions
      • Roth 401(k) contributions
      • Accounts comparison
      • Employer matching contributions
      • Savings Plan enrollment
      • Investments
      • Retirement tools
    • Life insurance
      • Overview
      • Basic and Supplemental insurance
      • Evidence of insurability
    • AD&D insurance
      • Overview
      • Basic and Supplemental AD&D Insurance
      • Dependent AD&D insurance
    • Disability
      • Overview
      • Short-term disability
      • Long-term disability
    • Additional benefits
      • Overview
      • Matching gifts program
      • Pet insurance
      • Commuter benefits
      • ForeverCar
      • Legal services
      • Adoption/surrogacy assistance
      • Virtual college counselor
      • Scholarship program
      • Personal discounts
      • Volunteering leave policy
      • Other benefits
  • menu icon My Well-being
    • Healthy You Program
      • Overview
      • Global standards of care
      • US programs and initiatives
    • Staying Well
      • Overview
      • Wellness incentive eligibility
      • Incentives
    • Well-being resources
      • Overview
      • Telehealth: physical and behavioral
      • Behavioral health support
      • Livongo Diabetes Management Program
      • Virtual physical therapy through Sword
      • Teladoc Expert Medical Opinion Services
      • Employee Assistance Program (EAP)
      • Health Advocate
    • Use your benefits well
      • Overview
      • Meet Taylor
      • Meet Pat
      • Meet Lee
      • Meet Sydney
      • Meet Jo
  • How can we help?
  • Life changes
  • New to AXA XL
  • Documents
  • Contacts

Contacts

Name Telephone/ Email Additional Information
​ArchimedesRx
phone number

888-419-0825

AXA Assistance (Business travel insurance)
phone number

+33 1 55 92 21 89

contact

email

Bank of America (Health Savings Account)
phone number

888-352-2891

Cigna (EAP)
phone number

877-622-4327

Employer ID: xlamerica (for initial registration)

Cigna (Medical, Behavioral Health)
phone number

800-244-6224

Group #3210548

Cigna (MotivateMe)
phone number

800-244-6224

CVS Caremark
phone number

844-462-0196

​​​ForeverCar
phone number

866-674-5813

Health Advocate
phone number

866-695-8622

contact

email

Liberty Mutual Discounts
phone number

800-699-4378

Client # 114050

Lyra (expanded behavioral health services)
phone number

877-225-6668

MDLIVE (Telehealth)
phone number

888-726-3171

Merrill (Employee Savings Plan)
phone number

888-352-2891​

MetLife (Basic life, disability, AD&D, and supplemental AD&D insurance)
phone number

800-438-6388

MetLife (Dental)
phone number

800-438-6388

MetLife (GVUL)
phone number

800-756-0124

MetLife Legal Plans
phone number

800-821-6400

MetLife (Supplemental health insurance)​
phone number

866-626-3705

MetLife (Travel assistance)
phone number

800-454-3679

Username: axa; password: travelassist
MetLife (VSP Vision)
phone number

800-438-6388

Payflex (Flexible Spending Accounts, Commuter benefits)
phone number

800-284-4885

Perks at Work
Pet Insurance
phone number

800-GET-MET8

Livongo Diabetes Management Program
phone number

800-945-4355

Registration code: AXAXL

Sword
phone number

888-492-1860

Teladoc Medical Experts
phone number

800-835-2362

Quick Links Contacts Resources Back to Top

Coronavirus Resources

  • Coronavirus Resources

My Health

  • Medical/Prescription drug
  • Supplemental health benefits
  • Savings and spending accounts
  • Dental
  • Vision
  • Eligibility and enrollment

My Money

  • 401(k) Employee Savings Plan
  • Life insurance
  • AD&D insurance
  • Disability
  • Additional benefits

My Well-being

  • Healthy You Program
  • Staying Well
  • Well-being resources
  • Use your benefits well

Other

  • How can we help?
  • Life changes
  • New to AXA XL
  • Documents
  • Contacts
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  • CVS Caremark
  • MetLife
  • PayFlex
  • Merrill
  • MDLIVE
  • AmWell